Privacy Policy

When you enrol or contact us, we may collect:

• Your name, WhatsApp number and email address.
• The payment screenshot you upload, and the details shown on it (sender name, amount, reference number, date and time).
• How you found us, if you tell us.
• Messages you send us in the website chat or on WhatsApp.
• Technical data such as your device type, browser, approximate location and the pages you visit, collected through cookies and analytics tools.

We do not ask for, and you should never send us, your bank password, card PIN, or one-time passcodes.

• To confirm your payment against our bank records.
• To send your community invite and course access by WhatsApp and email.
• To answer your questions and support you after you join.
• To send you reminders about an enrolment you started but did not finish. You can reply "stop" at any time.
• To measure our advertising and improve the website.

We do not sell your information. We share it only with the services we need to run the academy:

• Meta (Facebook, Instagram and WhatsApp), to run our WhatsApp line and to measure our ads. Payment events sent to Meta are hashed and do not include your screenshot.
• Google Analytics, to understand how the website is used.
• Our hosting and database providers, which store the website and enrolment records.
• Skool, the platform that hosts the course community, when we invite you.
• Our bank, when we check that a payment arrived.

We may also share information if the law requires it.

The website uses cookies and similar tools from Meta and Google to measure visits and advertising. You can block cookies in your browser settings. The website still works without them.

We keep enrolment and payment records for as long as you are a member and for as long as we need them for accounting and to resolve payment disputes. Chat messages are kept so we can support you later. You can ask us to delete your data at any time, see section 7.

Enrolment data is stored in access-controlled systems. Payment screenshots are stored privately and are only viewed by our team to confirm payments. No system is perfectly secure, so please contact us at once if you think your information has been misused.

You can ask us to:

• Show you the information we hold about you.
• Correct it.
• Delete it, unless we must keep it for accounting or legal reasons.
• Stop sending you reminders or marketing messages.

Message us on WhatsApp at +923177366773 or through the website chat. We answer within two working days.

The course is for people aged 18 and over. If you are under 18, please enrol with a parent or guardian.

We may update this policy. The date at the top shows the latest version. Continued use of the website after a change means you accept the updated policy.

AI Creative Academy, Pakistan. WhatsApp: +923177366773. Instagram: @aicreativacademy.